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Case Study

One Single Source of Truth: How Williamsburg Simplified Operations with Passport Payments

With its historic streets, a major university, and steady visitor traffic, Williamsburg, Virginia needed a smarter way to manage parking. For Chief Information Officer Mark Barham, the goal was clear: bring fragmented systems together under one roof, give staff a single source of truth, and create a better experience for residents and visitors alike. The […]

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Case Study

Delivering Seamless Parking and Payments at the University of Montana

In the mountain town of Missoula, Montana, the University of Montana serves just over 10,000 students with a lean parking team of six full-time employees. With only 4,500 parking spaces and constant demand, operational efficiency is everything. That’s why the university turned to Passport to modernize its antiquated parking systems and simplify financial operations – […]

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Case Study

From Complexity to Clarity: Why Pasadena Switched to Passport Payments

With historic streets, thriving business districts, and a growing demand for convenience, Pasadena, California needed a parking payment system that could keep pace. For Parking Manager Jon Hamblen, the goal was simple: modernize how payments were processed while giving the city more visibility and control behind the scenes. The Challenge: Outdated Systems and High Processing […]

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Case Study

The Payment Solution That’s Reshaping Omaha’s Parking Operations

Omaha, Nebraska is often recognized for hosting the College World Series, but as Parking and Mobility Manager Hannah Adeponu proudly states, the city is so much more. With a growing metro area, a revitalized downtown, and a commitment to modernizing infrastructure, Omaha is proving itself a leader in municipal innovation, rethinking everything from compliance and […]

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Solution Sheets

Passport’s Payment Solution

Case Study

Steering Chicagoland to Higher Compliance and Revenue with Total Parking Solutions, Inc.

Passport’s partnership with Total Parking Solutions, Inc. (TPS), a distributing partner for Flowbird multi-space equipment, integrates pay station hardware with Passport’s parking compliance solutions. This collaboration offers cities a holistic approach to parking and curb management, enhancing efficiencies and promoting compliance. The partnership empowers operators with a seamless platform for managing multiple parking compliance programs […]

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Case Study

Boosting app utilization and streamlining enforcement in Portland, ME

Portland, ME is an historic seaside city with a bustling downtown district. The City typically issues more than 120,000 tickets a year and was looking to update its enforcement operations with an integrated, real-time solution that minimized manual work and maximized efficiency. Through a competitive bid process, Portland found a partner in Passport, the leader […]

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Case Study

Clayton, MO

The City of Clayton, MO blends a bustling business district with charming residential neighborhoods. As the county seat for St. Louis County, the City experiences swelling populations during the day (upwards of 46,000), and is one of the only municipalities in the region that manages on-street paid parking. Partnership with Passport Like many growing urban […]

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Videos

City of Portland, ME

John Peverada of Portland, ME discusses how the City manages its mobile pay parking, parking enforcement, digital permitting and more through a single system, bringing it “out of the Dark Ages and into the 21st century.”  

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Videos

City of Bend, OR

Tobi Marx from the City of Bend, OR shares his perspectives on parking equity and the evolution of curb management.    

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