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One Single Source of Truth: How Williamsburg Simplified Operations with Passport Payments

With its historic streets, a major university, and steady visitor traffic, Williamsburg, Virginia needed a smarter way to manage parking. For Chief Information Officer Mark Barham, the goal was clear: bring fragmented systems together under one roof, give staff a single source of truth, and create a better experience for residents and visitors alike. The […]

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Case Study

Delivering Seamless Parking and Payments at the University of Montana

In the mountain town of Missoula, Montana, the University of Montana serves just over 10,000 students with a lean parking team of six full-time employees. With only 4,500 parking spaces and constant demand, operational efficiency is everything. That’s why the university turned to Passport to modernize its antiquated parking systems and simplify financial operations – […]

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From Complexity to Clarity: Why Pasadena Switched to Passport Payments

With historic streets, thriving business districts, and a growing demand for convenience, Pasadena, California needed a parking payment system that could keep pace. For Parking Manager Jon Hamblen, the goal was simple: modernize how payments were processed while giving the city more visibility and control behind the scenes. The Challenge: Outdated Systems and High Processing […]

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The Payment Solution That’s Reshaping Omaha’s Parking Operations

Omaha, Nebraska is often recognized for hosting the College World Series, but as Parking and Mobility Manager Hannah Adeponu proudly states, the city is so much more. With a growing metro area, a revitalized downtown, and a commitment to modernizing infrastructure, Omaha is proving itself a leader in municipal innovation, rethinking everything from compliance and […]

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Case Study

Steering Chicagoland to Higher Compliance and Revenue with Total Parking Solutions, Inc.

Passport’s partnership with Total Parking Solutions, Inc. (TPS), a distributing partner for Flowbird multi-space equipment, integrates pay station hardware with Passport’s parking compliance solutions. This collaboration offers cities a holistic approach to parking and curb management, enhancing efficiencies and promoting compliance. The partnership empowers operators with a seamless platform for managing multiple parking compliance programs […]

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Boosting app utilization and streamlining enforcement in Portland, ME

Portland, ME is an historic seaside city with a bustling downtown district. The City typically issues more than 120,000 tickets a year and was looking to update its enforcement operations with an integrated, real-time solution that minimized manual work and maximized efficiency. Through a competitive bid process, Portland found a partner in Passport, the leader […]

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Case Study

Clayton, MO

The City of Clayton, MO blends a bustling business district with charming residential neighborhoods. As the county seat for St. Louis County, the City experiences swelling populations during the day (upwards of 46,000), and is one of the only municipalities in the region that manages on-street paid parking. Partnership with Passport Like many growing urban […]

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Case Study

Providing more equitable parking payment options in Grand Rapids, MI

With its diverse mix of arts and culture, breweries and restaurants, and shopping and outdoor activities, Grand Rapids is a bustling city with plenty to offer. Known as America’s “Best Beer City,” Grand Rapids is the largest city on the west side of the state and sits less than an hour from the shore of […]

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Case Study

Grand Rapids, MI

With its diverse mix of arts and culture, breweries and restaurants, and shopping and outdoor activities, Grand Rapids is a bustling city with plenty to offer. Known as America’s “Best Beer City,” Grand Rapids is the largest city on the west side of the state and sits less than an hour from the shore of […]

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Case Study

Maximizing time and resources with Passport’s payments solution in Asbury Park

Asbury Park, NJ is a buzzing vacation destination for residents across New York and New Jersey. The City’s historical boardwalk, concert offerings and beaches attract a large number of visitors throughout the year, with over 10,000 tourists visiting during the Fourth of July weekend alone. In 2018, the City introduced the Asbury PARK white label […]

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Westminster, CO

Westminster, Colorado is a booming suburb situated about 20 minutes north of Denver. With a growing population of young professionals and families, Westminster is known as one of the best places to live in the state. New local business openings and exciting projects continue to position Westminster as an innovative city that is making a […]

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Case Study

Bend, OR

Bend, Oregon was already one of the nation’s fastest-growing cities, and in-migration has increased as the quality of life has drawn many remote workers. The population has grown from about 20,000 residents in the 1980s to over 110,000 residents today. Also a popular tourist destination due to its blend of awe-inspiring outdoor spaces and its […]

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