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By Karen Garrett, Senior Product Manager, Payments
Managing payments across multiple systems used to mean bouncing between tools, chasing down reports, and hoping everything lined up. Not anymore.
Passport’s new Transaction Hub puts everything in one place, from authorization to settlement, giving you instant clarity and control. Whether you’re supporting customers, reconciling revenue, or fielding finance questions, Transaction Hub delivers the answers you need, fast.
What Makes It Different
- End-to-End Visibility: See the full lifecycle of any transaction — approvals, declines, captures, refunds, and more — in one clear timeline.
- Consolidated System References: Understand how every service, system, or product touched a transaction. Less guesswork, more context.
- Centralized Data: Merge fragmented information from multiple vendors and point solutions into a unified view.
- Powerful Search & Lookup: Find any transaction using the details you have like card tail, transaction ID, amount, status, or even an error code.
- Made for Every Team: Support, Client Services, Accounting, Sales – everyone works from the same source of truth.
- Faster Issue Resolution: Resolve questions in seconds with a complete audit trail and real-time payment data.
The Clarity Your Teams Have Been Waiting For
With the Transaction Hub, there’s no more digging through tools or waiting on reports to track down the answers you need. You get instant visibility, a complete audit trail, and the confidence to resolve issues quickly – all in one place. It’s a smarter, faster way to manage payments, built for the real-world complexity your teams face every day.
For more information and step-by-step instructions, visit the Knowledge Base article or join a Transaction Hub Basics class, offered weekly through October 9th. To register, contact your Client Success Representative.